Grievance Redressal Committee

1. Grievance Registration: The committee provides a systematic process for students to register their grievances. This can be done through online portals, suggestion boxes or direct submission to committee members.
2. Review and Assessment: Once a grievance is registered, the committee reviews and assesses the nature of the complaint. This involves understanding the context, collecting relevant information, and identifying the stakeholders involved.
3. Meetings and Resolutions: The committee convens meetings to discuss and deliberate on the grievances. These meetings involve all relevant parties, ensuring that a comprehensive understanding of the issue raised is achieved before any decisions are made. It is ensured to have always unanimous resolutions.
4. Action Implementation: Based on the deliberations, the committee decides on the necessary actions to address the grievance. This might include policy changes, disciplinary actions or mediation sessions between the parties.
5. Follow-up: The committee ensures that the implemented actions are effective and that the grievances are satisfactorily resolved. Follow-up meetings or surveys are conducted to gauge the impact of the resolution.
6. Awareness and Education: The committee also undertakes activities to educate students about their rights and the grievances redressal process. Workshops, seminars, and informational sessions are organized to ensure that the students are well-informed about how to seek redressals for their concerns.
7. Documentation and Reporting: All grievances and their resolutions are meticulously documented. The committee prepares periodic reports summarizing the grievances received, actions taken, and outcomes achieved, which are shared with the university administration for transparency and accountability.

The activities of the Students Grievance Redressal Committee have a significant impact on the university environment by:

1. Enhancing trust between students and the administration.
2. Promoting a culture of openness and accountability.
3. Ensuring that students’ voices are heard and their concerns are taken seriously.
4. Contributing to the overall well-being and satisfaction of the students’ body.

To summarise, the Students’ Grievance Redressal Committee of Krishnaguru Adhyatmik Visvavidyalaya plays a crucial role in maintaining a positive and supportive educational atmosphere by systematically addressing and resolving student grievances.